It is the busiest JR East station in Saitama Prefecture.

In fiscal 2019, the JR East station was used by an average of 257,344 passengers daily (boarding passengers only), making it the busiest station operated by JR East in Saitama Prefecture and the eighth-busiest station on the JR East network as a whole.

[2] The JR East passenger figures for previous years are as shown below.

In fiscal 2019, the Tobu station was used by an average of 135,984 passengers daily.

[20] Media related to Ōmiya Station at Wikimedia Commons