[3][4] The incident took place early in the morning around 5:20 a.m.(IST) when a crowd at a platform of Bandra Terminus railway station began rushing to board the Bandra-Gorakhpur express.

The restrictions were imposed to manage the anticipated crowding during the upcoming Diwali and Chhath Puja festive season and to avoid such incidents happening in future.

[9] Local leaders and residents voiced criticism over the incident, pointing out longstanding issues with overcrowding and insufficient infrastructure at Mumbai's suburban stations.

Politicians, including Sanjay Raut, criticised the Ministry of Railways for prioritising high-profile rail projects over essential safety measures for daily commuters.

Additionally, In response to the stampede, temporary restrictions have been imposed on the sale of platform tickets at select stations in the Mumbai Division, effective until 8 November 2024.