69th Street is the second-busiest SEPTA transfer point, after its 15th Street/City Hall station, serving 35,000 passengers daily during the week.

[1][2] The same year, on May 22, the Philadelphia and Western Railroad opened the first segment of what is now the Norristown High-Speed Line, running from 69th Street to a farm on Sugartown Road in Strafford.

[9] On February 2, 2016, SEPTA opened a new West Terminal at the station, serving multiple bus routes and the 101 and 102 trolley lines.

The $19.6 million project brought new tracks and pavement, new platforms and ramps to the terminal building, as well as a green roof and eco-friendly LED lighting.

The garage would be located above the South Terminal bus berths, is expected to cost $37 million, and will break ground in summer 2020.

[13] A 2019 report suggested removing the bridge across Market Street in favor of a traffic-calmed intersection with crosswalks.

It is located on a slightly elevated embankment west of the station house and adjacent to the intersection of Market Street and Victory Avenue.

[14] The two trolley routes run southwest out of the station into the median of Terminal Square, and then via a separate right-of-way until diverging at Drexel Hill Junction.

Market–Frankford platforms are accessed via a mezzanine over the tracks that leads from the station house, the Norristown line platforms accessible directly from doors that lead into a small hallway that attaches to the Main Hall, while the Route 101/102 trolleys board on a loop at the western bus terminal.