Acceptable use policy

AUP documents are written for corporations,[1] businesses, universities,[2] schools,[3] internet service providers (ISPs),[4] and website owners,[5] often to reduce the potential for legal action that may be taken by a user, and often with little prospect of enforcement.

In some cases a fair usage policy applied to a service allowing nominally unlimited use for a fixed fee simply sets a cap on what may be used.

For example, users of an "unlimited" broadband Internet service may be subject to suspension, termination, or bandwidth limiting for usage which is continually excessive, unfair, affects other users enjoyment of the broadband service.

[7] Such a statement may outline the benefit of email systems, ability to gain information from websites, connection with other people through the use of instant messaging, and other similar benefits of various protocols including the relatively new VoIP services.

The most important part of an AUP document is the code of conduct governing the behaviour of a user whilst connected to the network/Internet.

The code of conduct may include some description of what may be called netiquette which includes such items of conduct as using appropriate/polite language while online, avoiding illegal activities, ensuring that activities the user may embark on should not disturb or disrupt any other user on the system, and caution not to reveal personal information that could be the cause of identity theft.

Common actions that schools and universities take is to withdraw the service to the violator and sometimes if the activities are illegal the organization may involve appropriate authorities, such as the local police.

[10] In a handbook for writing AUP documents, the Virginia Department of Education indicate that there are three other areas needing to be addressed in an AUP:[7] Example: 6.3 This Policy shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.