Ageing, Disability and Home Care NSW (ADHC) was a division of the Department of Family and Community Services in the Government of New South Wales that is responsible for the provision of services to older people, people with a disability, and their families and carers in the state of New South Wales, Australia.
In response to these reports, the Iemma government released Stronger Together, a 10-year plan to improve and expand services to people with disability and their families.
The first five years were funded through an investment of A$1.3 billion and set out plans to increase capacity of the disability service system by 40 per cent.
[4] Between May and August 2010, the NSW Ombudsman consulted with over 300 parents and carers of children with disabilities in order to report against progress at the mid-way point of Stronger Together.
In its assessment of making access to disability services simple, in June 2011 the Ombudsman reported that:[4] Families told us that in their experience many health practitioners, social workers, and even some ADHC staff, lack knowledge about the specialist disability service system.....that their calls to ADHC to seek assistance had not been returned, or there had been extensive delays before they received a call back.