It has a development and operations centre at Technopark in Trivandrum, Kerala, India, and a sales office in Brooklyn, New York, United States.

[1][2] James West, a graduate of Edinburgh University, was the CEO of Alamy and co-founded the company with Mike Fischer in 1999.

[12] Also in 2011, the company expanded its international sales unit with teams being introduced in Germany, Australia and The Middle East.

[16] Co-founder James West stepped down from his position as CEO but remains as an advisory board member.

[19] These changes were condemned by the photography industry bodies, the National Union of Journalists,[20] and Editorial Photographers UK (EPUK) who said "Alamy, it seems is trying to establish a perpetual and irrevocable contract with images that they have previously sold on our behalf at a time when this was not the case, which allows them to continue selling them even after the contract with the photographer has been terminated.

"[21][22] Alamy responded by stating that the changes only reflect the company work style and do not represent a significant shift.

[23][24] In turn, their reply was characterized by the documentary photographer and Alamy contributor David Hoffman as "misleading and evasive".

[26] Carol M. Highsmith sued Alamy in July 2016 for selling photographs without attribution she had donated to the Library of Congress.

In 2023, Neue Zürcher Zeitung journalists found works by Iranian artist Meysam Azarneshin on Alamy's website.