January sees Tracey Buxton (Natasha James) be introduced as the aunt of Ayesha Lee (Laura Rollins), with Heather Irvine (Rebecca Grant) making her debut in March.
Sid Vere (Ashley Rice joins the series in April as a general practitioner at the Mill, and Michael Burnett (Milo Twomey) begins appearing the next month.
October sees Ruhma Hanif (Bharti Patel) join the series as a new midwife at the Mill, and her arrival is followed by that of her children, Alia (Mandy Thandi, later Lisa Ambalavanar) and Shak (Sunjay Midda).
When Jimmi Clay (Adrian Lewis Morgan) is nearly hit by falling masonry, Heather saves him, and disappears afterwards.
[9] Phil turns up at their house, and when he begins to get physical, Jimmi threatens to call the police, and Heather tells him the baby is not his.
Michael is a doctor that Zara Carmichael (Elisabeth Dermot Walsh) takes Joe Granger-Carmichael (Roman Law) to.
[17] Sean smiles at a male waiter, and Ayesha Lee (Laura Rollins) puts her hand on his as a sign of support for his sexuality, but Niamh misinterprets the gesture as flirtation.
[22] When Ayesha sees white powder on Hayden's nose, she punches him and threatens to report him to Howard Bellamy (Ian Kelsey).
[29] Alia gets into a relationship with Tariq Amiri (Chaneil Kular), and when he films them having sex, he betrays her after the breakup by posting it online.
Ambalavanar stated that her favourite scenes to film are when Alia is with Shak, since she enjoys working with Midda, and the pair get along well.
She also said that she found learning the medical terminology included within the scripts to be difficult, since she is "very different to Alia", referring to her character studying medicine.
[29] After Alia's boyfriend, Tariq Amiri (Chaneil Kular), is arrested for revenge porn, he is later hit by a car,[30] and Shak is suspected to be the culprit, and faces aggression from police officers.
[38] Anthony is introduced as a potential choice for practice manager of the Mill, and he is chosen instead of Mrs Tembe (Lorna Laidlaw), his only other competition for the role.
He calls a meeting between himself and the partners at the Mill; Jimmi Clay (Adrian Lewis Morgan), Daniel Granger (Matthew Chambers) and Zara Carmichael (Elisabeth Dermot Walsh), he tries to convince them that the merger would benefit all of them.
[40] Daniel and Zara attend a dinner at Anthony's house, where they meet his wife, Trish (Kim Tiddy).
They bond over their plans for the Mill, but when the pair talk badly about Mrs Tembe, Zara jumps to her defence.
[43] Laidlaw, who portrayed Mrs Tembe, noted the big reaction from viewers to Anthony forcing her character out of the Mill.
[44] Following his exit from Doctors, Astill stated that as practice manager, Anthony did a good job "on paper" due to rising patient figures, but as a person, he did not treat the staff well.