They have placed an order to serve future light rail lines in the Greater Toronto Area.
[2] The following table combines data from the two sources: Promotional videos suggest that a customer can purchase a shorter vehicle and extend it later by adding modules.
[1] Power options in addition to pantograph pickup include:[2] Manufacturing for the Citadis Spirit takes place in several locations.
Alstom supplied 34 Citadis Spirit vehicles for the City of Ottawa's Confederation Line which opened on September 14, 2019.
[11] By early October 2019, the automated doors of the vehicles used by Ottawa's Confederation Line experienced faults if pried open or held back by passengers; this resulted in numerous service disruptions, some lasting up to 90 minutes due to a lack of proper procedures to isolate and disable the faulty doors while a train was in service.
The trains' interior heating systems have been reported to be insufficient in Ottawa's sub-zero winter temperatures, forcing OC Transpo to consider adding heaters to the vehicles.
[16] On January 30, 2020, the Confederation Line reached an all-time operational low when it was short five trains due to "recurring mechanical and electrical issues".
On July 10, 2020, the Transportation Safety Board of Canada (TSB) launched an independent investigation into the matter.
[23] Metrolinx, a provincial transit agency within the province of Ontario, has placed an order for 61 Citadis Spirit vehicles to serve future light rail lines in the Greater Toronto Area.
To fill the Metrolinx order, Alstom has set up a plant in Brampton, Ontario, that will create 100 to 120 full-time direct jobs.
In September 2020, the Brampton plant was assembling its first Citadis,[27][28] which was delivered to the Finch West LRT maintenance and storage facility in late July 2021.
If Bombardier failed to deliver, Metrolinx would be liable for heavy penalties of $500,000 per day payable to the consortium building that line.
[31] Before Alstom won the contract, the tramway project called for vehicles to be 43 metres (141 ft) long and have a certain distinctive outward appearance, suggesting customization.
[32] The contract calls for the construction of 34 Citadis Spirit LRVs, with an option for 5 more to handle any increase in ridership.