The album earned generally lukewarm reviews from music critics who called it solid if not overly exceptional.

It debuted and peaked number 26 on the US Billboard 200 chart, selling 121,000 copies in its first week of release, and was eventually certified gold by the Recording Industry Association of America (RIAA).

Roy "Royalty" Hamilton worked with Joe on the title track, as well as "Sweeter than Sugar" and "Sweet Dreams".

New York Times critic Jon Pareles found that "with his light but precise tenor voice, Joe applies bends and quavers to every note that can withstand them, and like Mr. Kelly, he can sound oddly mournful as he's proclaiming his undying love and happiness.

"[5] AllMusic wrote that "Joe maintains his steady recording output with And Then..., another in a line of his generally solid if not overly exceptional albums highlighted by a couple standout cuts [...] Here he's in really good hands, especially on the aforementioned Kelly and Hamilton songs, which rank among the very best of his career.

[2] Billboard wrote: "Enlisting Kelly and other guest producers, Joe undercuts the consistency critique leveled at last year's Better Days.

"[6] Dennis Kelly from The Morning Call found that "after his biggest album, 2000's My Name Is Joe, he seemed to lose his way a bit on the followup, 2001's Better Days.

[9] In the United Kingdom, And Then... reached number 73 on the UK Albums Chart and was certified gold by British Phonographic Industry (BPI) on July 22, 2013.