Leaving British Airways in 2015, Lord worked as a consultant, before joining John Menzies in 2016.
[2] Lord has also held director roles at companies and organisations such as NATS and Defence Equipment and Support.
[2][4] In February 2022, the Commissioner of Transport for London Andy Byford appointed him Chief Operating Officer of TfL.
[5][6] Following the departure of Andy Byford from TfL in October 2022, Lord became Acting Commissioner.
Lord receives a base salary of £395,000, an increase of £40,000 from the previous commissioners.