A self-taught computer programmer, she went on to become founder and CEO of TransTech Social Enterprises, a firm that helps employ transgender people in the tech industry.

[3] Upon discovering that she was transitioning, her mother threw her out and Ross moved in with her biological father (who was slightly more accepting of her) in Roanoke, Virginia.

[5] During the six years that she lived in Roanoke, Ross worked as a waitress at Applebee's so she could earn enough money to pay rent and attend cosmetology school.

In 2016, Ross received recognition for starring in Her Story, a web series about trans women in Los Angeles.

In June 2017, Ross provided voice work for the Amazon Video animated series Danger & Eggs.

[17] Ross made her Broadway debut as Roxie Hart in the musical Chicago in a limited engagement from September 12 to November 6, 2022.

[18][19] On September 21, 2023, Ross posted on Twitter that she is "leaving Hollywood", having experienced what she perceived as a pattern of mistreatment in the industry.

[20] In an interview published the following day, she related more details about her experiences on the set of American Horror Story, and stated that she is moving back to Georgia and preparing to run for public office.

[2][27] Melissa Harris-Perry brought more attention to the firm in 2015, choosing Ross as her show's first "Foot Soldier" of the year.

[30] Ross described the goals of TransTech as including to foster skills in the technology industry, especially for trans people.

As the world became more digitized, Ross saw the opportunity for expanding remote working via telecommunication as there can be flexible solutions to workplace issues.

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