Aramex is an Emirati (Jordanian Origin) multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates.
[2][9] Fadi Ghandour co-founded Aramex shortly after receiving his BA in political science from George Washington University, with his business partner, Bill Kingson in 1982.
[2] At the time there were no international courier companies based in the region because of logistical and bureaucratic challenges caused by civil wars and complex political relationships.
[2][3][5] The company's first international delivery was a document for the Housing Bank for Trade and Finance based in Jordan to New York City.
[2] The company expanded its operations to 120 locations in 33 countries, primarily emerging markets in the Middle East and Southeast Asia by 2001.
[2] During summer 2001, Abraaj Capital, the first private equity firm in the Middle East, proposed Aramex a leveraged buyout offer that would take the company off of the NASDAQ stock exchange.
[2] As part of its expansion plans, Aramex concluded a series of acquisitions, including Priority Airfreight, InfoFort,[13] Freight Professionals and TwoWay-Vanguard.
"[2][6][9][17] The flattening of the world is the leveling of the economic field and the destruction of "barriers to entry" to collaborate or compete globally.
[22] The partnership gave PayPal credibility in the Middle East while opening up new markets abroad for Aramex.
[22] Aramex developed REDe, a solution aimed at enabling companies to begin selling their products online, in early 2012.
[29] In October 2021, GeoPost, the express parcel arm of French Groupe La Poste, acquired a 20.15% stake in Aramex.
[41][37][38] Despite being legally independent contractors, and despite recruitment advertising promoting the chance to "be your own boss" and "work your own hours," they are reportedly prohibited from refusing work assigned to them, and are at risk of being financially penalised, or stripped of their territory, for failing to meet predetermined “key performance indicators”.
[38] As a result, contractor-drivers have reportedly been forced to work 6 or 7 days per week most weeks, and up to 16 hours per day, to complete pre-determined pickups and clear parcel backlogs from retail customers like Briscoes, Rebel Sport and Temu, or risk either being penalised or being forced to pay up to $50 per hour to contract someone else to assist with this work.
Many have reportedly being forced to do work such as sorting parcels at depots, which is not technically part of their job remit, alongside their obligated delivery and pickup runs.
[33][39] Reports of exhaustion, accidents and near-misses by contractor-drivers, including one who fell asleep at a Christchurch intersection in 2024, are common.