It was opened in 1958 as Armenia Hotel (Armenian: Արմենիա Հյուրանոց, Russian: Гостиница Армения), a state-owned enterprise during the Soviet period.

[3] It was operated by the state-governed Intourist agency; the regulating body of the hotels and tourism within the Soviet Union.

After large-scale renovation works and an investment of US$40 million, the hotel was entirely redeveloped to meet the highest international standards.

[5] The hotel has many restaurants, including the "Crystal" bar and lounge, the "Armenia Brasserie" restaurant, the "Meeting Point Gastro Cafe and Terrace" outdoor café (seasonal for summer), and the only in-town Executive Lounge, serving breakfast and dinner for those staying in the Executive and above category of rooms.

[6][7] The hotel is also home to 10 conference halls, a fitness and health center, as well as an outdoor swimming pool.