[10] In 2019, Arriva Midlands routes 1, 2, 2E running between Walsall and Cannock/Huntington were downgraded to regular buses after six years of Sapphire.

Buses had leather seats, free WiFi, power ports, and a modified two tone blue livery.

The initial pilot routes commenced with a mix of refurbished double deck buses and new Wright Pulsar bodied VDL SB200s.

[9] A number of Wright Pulsar/Pulsar 2 vehicles had been refurbished to operate Sapphire routes.

[17] In 2020 a selection of Optare Versas in Yorkshire were repainted into the new Arriva Sapphire livery.