[1] Although such technology can be perceived as scary or threatening,[2] it could also have a significant advantage over humans for roles in which emotional expression can be important, such as in the health care sector.
Scholars debate the possible outcome of such technology using two different perspectives: Either the artificial empathy could help the socialization of care-givers, or serve as role model for emotional detachment.
[3][4] A broader definition of artificial empathy is "the ability of nonhuman models to predict a person's internal state (e.g., cognitive, affective, physical) given the signals (s)he emits (e.g., facial expression, voice, gesture) or to predict a person's reaction (including, but not limited to internal states) when he or she is exposed to a given set of stimuli (e.g., facial expression, voice, gesture, graphics, music, etc.)".
[11] The second stream of artificial empathy has been researched more in marketing contexts, such as advertising,[12] branding,[13] customer reviews,[14] in-store recommendation systems,[15] movies,[16] and online dating.
Lapetus Solutions[21] develops a model to estimate an individual's longevity, health status, and disease susceptibility from a face photo.