The station is situated on the A27 and is the transport hub for many settlements in the Arun District area, including Angmering and Wick, for passengers joining London-bound services to the capital and Gatwick Airport.

Until 1978, most trains from Arundel to London were routed via Dorking and Sutton, which was slightly quicker than today's workings.

However, since 1978, services now serve Gatwick Airport and East Croydon, and passengers for Dorking and Sutton require a change of train at Horsham.

On Mondays to Saturdays, most southbound trains currently only serve Ford, Barnham, and Bognor Regis.

Passengers for Chichester, Portsmouth Harbour and Southampton Central, or any stations towards Brighton have a change of train at Ford or Barnham.