[2] The entrances to the station are on Paseo de la Reforma, one of the main thoroughfares in Mexico City.

[2][3] The auditorium is one of the main venues for concerts, shows and entertainment in the city, so almost every weekend night, this station is used by the attendants to the events.

During weekdays, this station is also one of the busiest ones of the network because it is an entrance to the business, office and financial area in Polanco.

During rush hour, due to the large mass of people taking these buses outside the metro station and to the poor infrastructure of the microbus stops, heavy traffic is originated in this part of Paseo de la Reforma.

Other problems concern the bottlenecks at bridges, narrow tunnels, escalators, and normal stairs due to low capacity.