"[3] BCFS has operated Guadalupe Street Coffee and Westside Community Center in San Antonio as a service to area youth and their families in partnership with city agencies, non-profits, and faith-based organizations.
[8] In response to Hurricane Ida mandatory evacuation orders in Louisiana, BCFS operated shelters that implemented software from Texas Health Services Authority's partner Audacious Inquiry to coordinate medical information and histories for displaced patients.
Conditions of the camp were not subject to scrutiny by state agencies and standard FBI fingerprint background checks for employees were waived, raising alarm about the safety of detained minors.
[13][14] In 2019, employees at Wayfair staged a walk out in protest of a contract with BCFS for a minor detention facility in Carrizo Springs, Texas,[15] a former Stratton Oilfield Systems "man camp" with estimated capacity for 1,000 detainees.
[16][17] In 2021, BCFS threatened to close the Carrizo Springs shelter when Health and Human Services attempted to apply requirements that would increase employees' pay above minimum wage.