The products are mainly aimed at companies, as well as educational institutions and governmental organizations, but can also be used for private corporation.

The BSCW Classic continues the software since its first release and offers basic collaboration tools.

The BSCW Social was developed in parallel, has a more modern design and focuses more on communication and document exchange, as well as contextual and interactive collaboration.

OrbiTeam's services include support during installation and operation, as well as customisation and extension of BSCW systems.

In 2021, the ITZ-Bund, the IT department of the German Government recorded an increase in the user base in the federal ministries to over 100 thousand in the course of the corona pandemic.

BSCW was introduced in 1995 by the German Society for Mathematics and Data Processing (GMD) (now Fraunhofer Institute for Applied Information Technology (FIT)).