Every day, over 300 express/mail/SF trains halt here, making it one of the busiest and important junction railway station in Eastern India.

The station platforms are equipped with high speed Wi-Fi access provided by Google and RailWire.

Bardhaman Coaching & Wagon Depot can maintain passenger trains EMU and MEMU, including one DEMU rake.

Following these incidents, a large mob comprising the station's hawkers and residents of the area clashed with police forces ,leading to a baton charge and arrests on April 14, 2003.

[10] On Saturday, 4 January 2020, a major portion of the main entrance gate of the railway station collapsed, injuring several people.

[11][12] On 13 December 2023, a water tank in Platform 2 and 3 in the station suddenly collapsed during afternoon.