This meant the launch of Radial Point's (formerly Zero Knowledge) suite of antivirus, firewall and anti-spyware services.

Although a fee was originally required, this is no longer the case, as Bell now provides the service at no extra charge for DSL customers.

In 2004, Sympatico added a wireless modem-router hardware upgrade and Microsoft's MSN Premium software to its portfolio.

Bell subsidiaries NorthernTel, Télébec and Northwestel continue to brand their Internet services as Sympatico, and users receive an @ntl.sympatico.ca, @tlb.sympatico.ca, or @sympatico.ca email address, respectively.

Later, it added more models with routing and wireless LAN capabilities built-in, eliminating the need to purchase additional hardware.

Standard DSL customers must rent Bell's 2Wire 2701HG-G device, which can create 802.11g wireless access point.

VDSL customers consist of any service with more than 1 Mbit/s of upload speed, and they must rent the Cellpipe router 802.11n-capable device instead, which also bundles a superior DSL modem.

As of November 2021, the Home Hub 4000 is Bell's newest modem, for Internet and Fibe TV customers on different types of Plans.

The main differences in both equipments vary from the speed of signal, its length and its ability to overcome the noise of a phone line.

Except for very few grandfathered customers, Bell has monthly data transfer limits for all of their tiered Internet services.

[4] Bell Aliant offers a similar but different Fibe service under the same branding to certain areas in Atlantic Canada.

[citation needed] Customers are encouraged to use Bell Mobility Internet services instead, which generally offer a much lower bandwidth cap.