The station has 6 platforms in addition to enough waiting halls, refreshment centre, passenger ticket counter and ticket vending machines, vehicle parking, communication facility, sanitary facility and dedicated Government Railway Police force to ensure security.

In 1984, the station was affected by the Bhopal disaster, when toxic gas fumes from a nearby chemical plant leaked.

The station master made a stationary train, the Gorakhpur to Mumbai Express, leave immediately ahead of departure time to save the people on board.

The machine dispenses two sanitary napkins at the cost of ₹5 only and accepts ₹5 coins.

The sanitary pads vending machine has been installed at platform No.1 by the Railway Women Welfare Association of Bhopal.