In 1978, James Donald Armstrong founded JDA Software in Calgary, Canada, with the company focusing on IBM's System/3X platforms.

[4] In June 2010, Dillard's Department Stores won a $246 million judgment against JDA subsidiary i2, claiming damages from use of two supply chain management systems.

[8][10] The sale was challenged on August 16, 2016 by The Blackstone Group, giving an alternative to JDA by offering a financing plan and purchasing a minority stake in the company, with New Mountain Capital remaining its majority stakeholder.

[11][12] On January 30, 2017, former Tyco International executive vice president Girish Rishi succeeded Bal Dail as CEO.

[27] The company holds an annual three-day supply chain user conference called ICON, held in a different city each year.

[28] Past keynote speakers include former NFL quarterback Drew Brees, economist Marci Rossell, and investor Daymond John of Shark Tank.

Its platform allows Blue Yonder to build an interoperable suite of applications on Snowflake, where buyers can enable data sharing and collaboration, and take advantage of new workflows, and AI and machine learning technologies.