Trains depart from the station connecting various destinations mostly across states in the northern, western and north-western parts of India.

[2] The Bombay Central station was built in response to the government directive to demolish the Churchgate-Colaba rail section owing to land reclamation needs.

The Station was designed by the British architect Claude Batley, and constructed by the Shapoorji Pallonji in 1930 in a record time of 21 months.

The Colaba-Ballard Pier railway station proved insufficient in meeting the demands of a growing population which led the government to make plans for the construction of Bombay Central.

The present suburban route that once ran till Colaba was earlier served by Bellasis Road station.

[2] The change in station code caused problems for people making advanced bookings using the IRCTC app during November 2017.

A large Passenger Reservation Center with several ticket windows is located on the east side of the mainline station.

The concourse on the mainline side has an outlet of Rajdhani chain of restaurants serving authentic Indian food.

There are several stalls in the concourse and on the suburban platforms serving snacks, chips, bottled water and cold drinks (soda).

[7] RailTel, the telecom arm of the Indian Railways, on 22 January 2016 launched free public Wi-Fi service at Mumbai Central station in collaboration with Google.