Owned and operated by Metro Transit, it is one of the busiest single boarding locations in the Twin Cities.

In 2003, mall owner Jim Schlesinger, ousted Metro Transit from using Brookdale as a bus center hub.

At the time, Metro Transit was running 4,000 passengers per day through Brookdale, and Schlesinger said that he would allow the mall to be a destination, but not a hub for ride transfers.

He said he was not running a charity, and that bus riders hanging out at the mall waiting on ride transfers did not make good customers.

[10] Current plans call for replacement of concrete and crosswalks, as well as other accessibility improvements, additional lighting both inside and outside the facility, canopies for plazas at either end of the building, bench replacement, additional bike racks, a renovated waiting area and restrooms, and a renovated drivers' lounge.