[2] The "crystal mesh" facade envelops the convex part of the building and brightly lit billboards will scatter across its flatter sides,[3] unlike those in the Times Square.

However, after several months, tenants started complaining about the lack of patrons, even though it is located just beside the busy Bugis Street.

[citation needed] The management tried to draw in patrons by calling in international artistes such as David Archuleta and Trace Bundy.

[citation needed] In 2011, CapitaMall Trust Management announced that they had acquired Iluma from Jack Investments for S$295 million.

On 8 June, Uniqlo, a Japanese casual wear retail chain, opened its biggest outlet in Singapore there.