The aircraft stalled and crashed during the approach to Jinan Airport due to improper handling by the flight crew during a go-around.

The Jinan control tower instructed the flight to go around, but the crew hesitated.

Eventually, they made a mistake while attempting the go-around, causing the aircraft to stall and crash.

[2] Except for one flight attendant and two passengers, the remaining 38 people on board were killed.

Among the deceased passengers were two Hong Kong residents and one British national.