[1] It serves as the principal agency responsible for coordinating the implementation of government policies and ensuring smooth communication between various federal departments and ministries.
In addition, the Secretariat manages public grievances related to government functions, directing complaints to the appropriate departments and overseeing corrective measures.
By facilitating inter-ministerial coordination, providing feedback, and monitoring the implementation of policies, the Cabinet Secretariat ensures that the federal government functions smoothly.
[2] The Cabinet Secretariat, like many other government institutions, faces challenges such as bureaucratic inefficiency, inter-ministerial conflicts, and delays in policy implementation.
The Secretariat also focused on digitizing government records, improving coordination through automation, and restructuring the civil service to enhance accountability.