The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide.

The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked.

By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians.

DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals.

It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services.

Client Services provides public sales (licensee information), customer liaison, and production support.

Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs.

The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach.

DOI field investigations frequently involve allegations of the illegal use and theft of drugs, sexual misconduct, quality-of-care issues, and unlicensed activity.

Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA.

The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA.

Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians.

Division staff attend all board and bureau meetings to identify, analyze, and monitor policy issues, as well as other matters of interest.

OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible.