In 1997, the company acquired Care Solutions Limited, a provider of residential services for people with learning disabilities responsible for 59 homes in Newcastle, Bradford, Staffordshire and Guildford.

[6] In January 2014 it was announced that Philippa Slinger, the former chief executive of the troubled Heatherwood and Wexham Park Hospitals NHS Foundation Trust was to join Care UK.

As of 2019[update], its NHS treatment centres, out of hours primary care and 111 service handle more than 18 million patient interactions a year.

Care UK won the supported living contract from the council after telling officials that it could deliver it for £6.7m over three years, yet the wage bill alone for the service was £7m.

[17] A report in The Guardian of 17 March 2012 stated that Care UK "has a reduced tax bill by taking out loans through the Channel Islands stock exchange and coming to an agreement with HMRC".

[18] Another report by the same newspaper in August 2014 stated that "Care UK has not paid a penny in corporation tax" since it was bought by the private equity firm Bridgepoint Capital in 2010.

[17] In July 2015, ITV's Exposure programme uncovered poor practice in the urgent care centre run by the firm at Ealing Hospital.

Failings included: It is also alleged that staff registered the discharge of patients before they had been treated to avoid breaching the four-hour wait target.