[9] The following year Carvana spent $22 million to acquire Mark Cuban-backed Car360 for its smartphone technology for taking vehicle photos with 3D computer vision, machine learning, and augmented reality.

[10][11] In 2022, Carvana acquired ADESA, the nation’s second-largest wholesale auto auction chain, for $2.2 billion to increase its real estate footprint.

[17] In August 2023, Carvana introduced same-day delivery for customers purchasing or selling a vehicle,[18] the service is currently available in Alabama,[19] Arizona, Indiana, North Carolina, Georgia, Dallas-Fort Worth, and Central Florida.

As part of the shift from growth to cost cutting, the company lowered its headcount by more than 4,000 people, removed $1.1 billion of annualized expenses out of operations; released a new proprietary software called Carli that would allow for end-to-end processing of vehicle reconditioning and other tasks that were previously manual; built specific tools for inbound and outbound logistics activities like mapping, route optimization, and driver schedule management; and introducing new tools that employed generative artificial intelligence for some tasks.

[24] In August 2021, Carvana's Raleigh vending machine was issued a temporary ban by regulators in North Carolina due to its failure to properly conduct inspections and provide vehicle titles to customers as required by state law.

On July 18, 2022, the Secretary of State's office announced that Carvana's suspension was reimposed after finding that company continued to engage in illegal conduct.

[32] To advance the digital car buying experience and protect vehicle home deliveries, Carvana has championed legislation in Illinois, Iowa and Oregon.

[39] In December 2023, Carvana announced its kit sponsorship for the Chicago Fire FC Franchise of Major League Soccer (MLS).