Meanwhile, Jim tries to remain neutral about the situation and plays board games with Creed, and Casual Friday is reinstated in the office, with mixed results.
In the cold open, Kevin Malone arrives early and brings in a huge pot of chili for the staff to enjoy.
Dwight Schrute, Andy Bernard, Phyllis Vance and Stanley Hudson are upset because most of those clients were ones Michael previously stole from them.
Jim Halpert, trying to remain impartial, informs Michael of the potential mutiny and heads to the break room to play board games with Creed Bratton until the conflict is resolved.
Dwight refuses and he, Andy, Phyllis and Stanley threaten to quit and start their own paper company unless they get their clients back.
Michael calls a meeting with Dwight, Andy, Phyllis and Stanley to give them a formal apology, but they do not accept it since all they want is their clients back.
The official website for The Office included two cut scenes from "Casual Friday" within a week of its original release.
"[1] In the second 50-second clip, Dwight tells Andy, Stanley and Phyllis that they should "put our balls in the guillotine, as they say," by threatening to quit if Michael does not give their clients back.
[7] When Dwight is writing the secret messages, he uses Ryan's coffee mug that Kelly gave to him from the "Customer Survey" episode, to hold the urine.
In its original American broadcast on April 30, 2009, "Casual Friday" was watched by 7.3 million viewers, according to Nielsen ratings.
She said she particularly enjoyed many of the subplots involving Kelly's clothing, Creed's chess game with Jim, and Toby dealing with casual Friday problems.
[6] Travis Fickett in IGN said Creed, Kevin, Meredith and Toby were all in top form in "Casual Friday", and said he enjoyed the changes that resulted in Michael's departure from and return to the company.
[12] Rick Porter of Zap2it said the supporting characters were all in top form and that the episode demonstrated how Michael, in offering a genuine apology, has grown this season.