She also holds a diploma from the Paris Institute of Political Studies (Public Service section), is a 1993 graduate of the École nationale d'administration (Léon-Gambetta class) and has a master's degree in European law from Panthéon-Sorbonne University.
Her role also covered the group's auditing, internal control, risk management, compliance, legal matters, indirect procurement and mergers and acquisitions.
She also drove a very steady external growth policy composed of 14 operations over three years (2013–2016), in South-East Asia, the Middle East, the United States and France.
She also led several large-scale transformation projects, such as the review of the governance of risk management and compliance, the implementation of a very efficient procedure for the closing of accounts and the revision of the legal department.
[2] The Group, which today is worth €5.45 billion, is one of the world's leading urban public transport operators, carrying more than 16 million passengers per day in 14 countries on four continents.
[9] This ambition is based on four priorities: achieving operational excellence, succeeding in the opening up to competition, being the best partner for smart and sustainable cities and increasing RATP Group's international development.
These four priorities, implemented as of January 2018, are followed by very concrete objectives, such as making customer service a constant requirement by developing more and more personalised services, thanks to an ambitious digital transformation plan (€500 million over five years) or becoming a key player in the sustainable city, thanks to a vast conversion program of bus depots to electric and gas by 2025, to have a fleet of 100% clean buses.
Other projects in progress: to be exemplary in terms of energy transition by reducing the Group's energy consumption by 20% and reducing greenhouse gas emissions by 20% by 2025, making RATP a champion of multimodal mobility in France and worldwide, through a policy of equity participation in start-ups and a doubling of the Group's international sales in five years, creating more and more places of social diversity in the urban landscape (bringing together maintenance, private, social & student housing, nurseries ...) just as the RATP has already demonstrated in the context of the transformation of the Lagny and Jourdan bus depots.