Situated on the ground floor of the Exchange Square commercial complex, the terminus is regarded as the central hub of bus routes in the Central District.

With a total of 14 berths for franchised buses, Central (Exchange Square) is now the largest bus station in Hong Kong which still functions as a bus terminus, in terms of the number of boarding platforms.

The terminus consists of 14 boarding/alighting platforms for franchised bus routes.

In addition to the franchised bus terminus, a smaller station with a public light bus terminus, a public loading/unloading area as well as a taxi stand is located under One Exchange Square.

For the franchised bus terminus, buses enter via the three entrances located at Harbour View Street, and leave the terminus through the two exits at Connaught Road Central; for the minibus and taxi stand, both the entrance and the exit are located on Harbour View Street.