It provides functions similar to a PBX, but is provisioned with equipment owned by, and located at, the telephone company premises.
[2] This accounted for approximately 5% of all installed business telephone lines, worldwide.
[2] In terms of user-visible features, Centrex and PBX are similar.
Features include:[4] In the United States, the usage of Centrex lines has fallen from 16.5 million in 2002 to 10.7 million in 2008 as users transition to IP-PBX (through VoIP).
[5][6] Centrex continues to be used by large institutions, government agencies, and universities as most of the equipment has already been paid for, though leasing Centrex lines may be more expensive.