"Crush" was the first song on Yuna to receive gold certification from RIAA with certified sales of 500,000 copies,[7][8] in April 2019, three years following its release.

[18] Rolling Stone opined that Chapters, segmented like pages torn from a diary, than its occasional starry cameos or production from alt-R&B heavyweight Robin Hannibal.

Her emotional sincerity is underlined by her quiet yet insistent voice, and she often sounds like she is whispering as she lyrically dismantles her ex-lover's arguments.

[19] Writing for Star2.com, Angelin Yeoh praises Yuna for her ability to turn heartbreaks into stellar numbers in Chapters.

[20] Where as Pulse undoubtedly louded "Chapters" as Yuna's best work ever as the album perfectly highlights her vocal maturity.

[21] Sputnikmusic praised for the album productions, stating "It has to be said that Chapters’ spacious production does wonders for Yuna's tender soprano, and when the two elements manage to combine over an honest-to-goodness number, such as in the case of "All I Do" and “Too Close”, the result is good enough to make heartbreak contemporaries Adele and Jessie Ware blush."