There was a small goods yard, similar to the one at St Leonards, on the western side of the station, beyond the northern end of the platforms.
[6][7] The signal cabin that was located at the northern end of the station building, was saved and has been preserved as part of the bus interchange.
The CTI was constructed as a Public Private Partnership and was to include a new shopping plaza called Metro Chatswood and three towers.
[9] As a result, the shopping centre remained closed until 2014 and major construction of the towers was delayed for several years.
[11] Additional pedestrian entrances are available from Chatswood Central Plaza, adjacent to the north side of the station concourse.
The installation of new "jump-proof" opal card ticket barriers[12] in 2018 reduces fare evasion and ensures faster entry into the concourse which features stairs, lifts, and escalators to access the platforms.