The CSO typically is responsible for developing processes and tools, both internally and externally, for producing maximum value to all stakeholders with intelligent and efficient use of potentially fluctuating human resources.
In some organizations, the same person may hold this title along with that of chief operations officer (COO) as they both are same level roles.
Alternatively, a company could have one or the other, or both occupied by separate people.
Both CSO and COO report to the CEO or managing director of a company.
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