In a Team Bartowski briefing, General Beckman reveals that Sofia is the executor of Volkoff's most important weapons dealer, using her cover as a runway model.
The government personnel are so well trained that their excessive efficiency, pleasant demeanor and helpful service, all of which is completely opposite to the public perception of how a Buy More should be run, renders the store's cover virtually transparent.
Morgan demonstrates this to General Beckman by intentionally spilling a drink, which is immediately cleaned up, then repeatedly and casually dropping merchandise, only to have it swiftly and acrobatically returned to the shelves.
With Beckman's approval, Morgan and Casey begin "recruiting" the store's former staff, starting with Jeff and Lester, who have been hiding out "in the wild" (actually an urban area seven minutes drive from Burbank, with traffic) since their alleged destruction of the Buy More in "Chuck Versus the Ring: Part II."
When Devon shops there, looking for baby supplies, the efficiency of the place immediately makes him speculate that Chuck has not, in fact, retired from the spy world, leading him to ask questions.
When Ellie goes to the Buy More to return some of the baby goods Devon has bought, Morgan has augmented the government personnel with the store's former lazy, creepy, and surly staff, making the place feel more like its old inefficient self.
Sarah states that it's a spy thing, which Chuck disproves by noting that Sofia felt comfortable enough to unpack her wardrobe in the hotel's closet.
Guest appearances by Harry Dean Stanton and Dolph Lundgren The episode was viewed by 5.373 million people, and received a 2.0/5 on the Nielson scale.
Alan Sepinwall of HitFix, regarding the episode in the context of the current season, wrote, "so far, it feels like this is going to be a really strong run to the finish line.
Heisler wrote, "Chuck is still a spy show trafficking in affable accessibility; it just needs to tinker with its underlying emotional track.