Citibank Korea was named the worst bank in terms of consumer complaints by the Financial Supervisory Service (FSS) in 2015.

[2] The Korean American (KorAm) Bank was founded in March 1983,[3]: 60  as a joint venture in which Bank of America held 50.1 percent with the rest of the capital being shared between 13 major Korean companies.

[5][6] Citibank Korea currently has ATMs available in all 134 of its branches, facilitating transactions with most international cards.

However, starting in 2017, Citibank Korea has set a goal to reduce its branch network from 134 to 32 in the country.

The company also offers credit cards in Korea.