[7] In an interview with The Wall Street Transcript, BenBassat explained that the company developed from what had originally been his own consulting practice.

[10] In 2003 ClickSoftware was chosen to optimize the scheduling and street-level routing of Deutsche Telekom's T-Com division's field service engineers.

[16][17] With the completion of the transaction, on July 13, 2015, ClickSoftware became a privately held company, and its ordinary shares ceased to trade on the NASDAQ Global Select Market.

[24] On March 5, 2014, it was announced that ClickSoftware would acquire Xora Inc., based in Mountain View, California, which provides software-as-a-service (SaaS) solutions[buzzword] for companies whose success depends on the productivity and efficiency of ‘always mobile’ workers.

[28] ClickSoftware has a large partnership ecosystem with resellers, system integrators and OEM such as IBM, SAP, Salesforce.com, Accenture, Capgemini, Infosys, EPI-USE, Atos, Infor, Diabsolut and more.