The station forms part of Clitheroe Interchange, which has won a number of awards.

[1] The line from here continues northwards towards Hellifield, but this section is normally used only by freight and engineering trains on weekdays; passenger services are limited to a pair of Saturday only Dalesrail, charter trains and occasional railtours.

The line also forms part of a valuable strategic diversionary route between Preston and Carlisle, which is utilised if planned engineering work blocks the West Coast Main Line over Shap.

Terminating trains from the Blackburn direction run empty up to Horrocksford Junction to the north (where the former Ribble Cement (now Hansons) factory branch diverges from the main line) and use the crossover there to reverse and change lines prior to returning to the station.

There are waiting shelters on both platforms (which are offset from each other) and train running details are provided via digital screens, signage, customer help points and automatic announcements.

This sees 2 return trips from Rochdale to Ribblehead via Manchester Victoria, Bolton and Clitheroe.