In 2013, Royal London Group agreed to buy the life insurance business unit for an estimated £219 million.

[9] The administration of the life portfolio had been managed by Capita Group since 2007 in an attempt to reduce operating costs.

[10] In May 2013, the Co-operative Banking Group withdrew from the agreed purchase of the TSB business after regulators uncovered the extent of issues within the company.

In June, the Group revealed a shortfall in its accounts of up to £1.8 billion, related to bad debts on commercial real estate, belated costs following the 2009 purchase of Britannia Building Society, and a failed overhaul of key IT systems.

The proceeds of the sale (announced on 21 March 2013) were envisaged to be a part of the Group's planned £1 billion contribution to the recapitalisation of The Co-operative Bank.

[16] The Society's head office on Miller Street in Manchester city centre was, at the time of completion in 1962, the tallest building in Europe, standing at 387 feet (118 m).

HomeRescue Plus, motor breakdown et cover and accident recovery service are provided on behalf of Co-op Insurance by AXA Assistance (UK).

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