[1] It was written by band members Ryan Tedder, Brent Kutzle, as well as Zach Skelton, Noel Zancanella and Jacob Kasher.

The song was also streamed for over 10.8 million times and peaked at number twenty-one on the Billboard Bubbling Under Hot 100 chart.

[2] The video's setting is within the Oculus New York's World Trade Center station, with lead singer Ryan Tedder wandering around looking for a 'connection' to end his loneliness.

[3] Various extras dressed in business attire are shown staring at the palms of their hands (like a phone screen) as an interpretive dancer performs.

A majority of the video is shot in black and white except for the last chorus, where the whole band is performing and the station is illuminated by purple lightning.