[6] The Act is split into three parts: The Act was introduced to parliament by Jo Swinson MP, then parliamentary under-Secretary in the Department of Business, Innovation and Skills, on 23 January 2014 with the aim of consolidating and updating consumer protection law and to thereby provide a "modern framework of consumer rights.

[15] The trader is now liable for damage caused to a device by supplied digital content where they fail to exercise reasonable care and skill.

[19] This means that a claimant's case will generally be easier to prove and expectation damages may be awarded rather than compensation based on the principle of restitutio ad integrum.

[20] On top of the usual remedies consumers now also have the right to repeat performance[21] or (as a fall-back) to a price reduction of an appropriate amount.

[25] These include: Section 71, reflecting existing European Union case law,[8] places a duty on the court to consider the fairness of contractual terms, if there is enough information to make this feasible, even where none of the parties raises the issue.

The Act also now provides for collective proceedings, a form of class action, on an 'opt-out' basis on top of the present 'opt-in' system.