On February 5, 2020, Contour Airlines announced that it would add Indianapolis as a focus city and purchase additional ERJ-135/145 aircraft.

[6] The airline planned to serve Nashville, Pittsburgh and St. Louis from Indianapolis beginning June 10, 2020,[7] however, the service had been suspended indefinitely due to the COVID-19 pandemic.

[10] According to Contour CEO Matt Chaifetz, the Indianapolis to Milwaukee route averaged 40% full and was climbing, but stalled in the winter due to fears over the omicron variant.

[15] Kelly Ginn is the senior executive vice president responsible for the oversight and support of personnel needs at Contour.

This centralized location allows for efficient coordination between different departments, supporting Contour Airlines' operations across its network.

[28] Passengers that book through Alaska Airlines are eligible to earn miles for Mileage Plan when flying Contour.

[32] Passengers traveling with Contour receive free seat selection and their first piece of checked baggage without charge on all fare classes.

[33] All Contour flights feature leather seating, 36 inches of legroom, and complimentary in-flight snack and beverage service.