AllMusic editor Craig Lytle wrote, "She (Whitney) teams with Cece Winans on the inspirational duet "Count on Me", and both accomplished singers raise all hopes with their comforting vocals.

[2] The magazine's Larry Flick commented, "The touch of superstar producer Babyface is, as always, unmistakable, and he excels with this song's lush string arrangement.

[4] Chicago Tribune editor Greg Kot felt that Winans's is one of the few voices on the album that sounds enraptured.

[5] British magazine Music Week rated it four out of five, adding, "a slightly lethargic ballad from the Waiting To Exhale soundtrack but, since everything Houston touches turns to gold, put your money on this reaching the Top 10.

"[6] Gary Darling from The Orlando Sentinel commented that "with its swelling choruses and shouted pledges of friendship", the song "is infused with We Are the World earnestness and overkill, but the performances save it from being too treacly".