Cramming is a form of fraud in which small charges are added to a bill by a third party without the subscriber's consent, approval, authorization or disclosure.
Phone cramming is the practice of placing unauthorized charges on a telecommunication subscriber's home or mobile telephone bill.
In the USA an effort to prevent instances of cramming, some members of the third party billing industry have implemented screening and monitoring measures to identify and eliminate crammers.
[13] In 2005, Gambino Family Soldier Richard Martino and Captain Salvatore LoCascio admitted to running a cramming operation.
[14] Following a Federal Communications Commission investigation, in October 2010, Verizon announced that it would refund up to $50 million to its customers to offset cramming charges.