Karen shares news of her first conversation with Michael to an initially skeptical Roger, admitting to having been wrong about Terry before and thanking him for recommending the school.
After Jeff is arrested, a detective questions Michael about the abuse; believing him to be credible, he comments to Terry on how impressive this form of communication is.
Feeling hurt that Michael had put his trust in Terry rather than his own mother, Karen has cut off all contact, not returning phone calls or showing up for visits and shutting herself up in the house.
Finally, Terry pays her a visit and explains that despite all the school has accomplished for Michael, he still needs Karen in his life, and that it's important for them to work together.
The preparation for trial is an uphill battle: Jeff has recanted his confession, and the court is reluctant to accept Michael's testimony due to the lack of scientific support for facilitated communication.
While the defense calls for a mistrial, a compromise is reached: another cross-examination will take place in a separate area, relayed back to the courtroom via closed-circuit TV.
However, CBS feared low ratings because another made-for-TV film, Kelsey Grammer's The Innocent, premiered the same night.