The shopping center is anchored by Halls, a department store which is owned and operated by Hallmark Cards.

It is home to Hallmark Cards, and the headquarters of Shook, Hardy & Bacon and Lathrop GPM, two of Kansas City's largest law firms.

The area today home to Crown Center was an extension of the Union Hill historic neighborhood.

Pei firm designed 2600 Grand office and Dan Kiley laid out the park in the south area of the complex.

[4] The original concept for the shops was an international bazaar, part of which was a maze-like area known as West Village.

Designed by architects François Dallegret and Joseph Baker, West Village proved unsuccessful and was replaced by a more conventional layout.

Today, the shopping and entertainment complex features three levels of shops and restaurants, a set of grand open air fountains, live theaters, an ice skating rink and over-street walkways leading throughout the complex and to Kansas City's Union Station.

The global headquarters campus for Hallmark Cards is located on the eastern side of Crown Center.